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August 2008 Edition
As MINExpo Draws Near, Here Are Answers to Questions You May HaveWhat kind of on-site support will show management provide to assist exhibitors and help resolve issues? There will be four floor managers assigned to specific areas of the show floor during move-in, exhibit days and move-out. They will be wearing lime green shirts with “Floor Manager” on the back of the shirt so that they will be easily identifiable. The floor managers will have cell phones. The cell phone numbers will be published in the Move-In Bulletin that will be distributed to all exhibitors at the outset of the move-in on Sept. 15. Exhibitors are encouraged to contact floor managers to help with any issues that arise. We also encourage you to stop by the show management and National Mining Association offices for assistance. Where will the show management office and the National Mining Association office be located? What hours will they be staffed? Hall-Erickson Inc., the show management company, will have its office in North Hall, at N251. The office will be staffed from 8 a.m. to 5 p.m. beginning on Monday, Sept. 15 (one week prior to show opening), to Friday, Sept., 26 (two days following show closing). National Mining Association, show sponsor, will be located at N252, also on the upper concourse of the Convention Center. The NMA office will be staffed from 9 a.m. to 5 p.m. from Tuesday, Sept. 16, to Sunday, Sept. 21 and on Thursday, Sept. 25. During show days—Monday, Sept. 22 through Wednesday, Sept. 24—office hours will be 7 a.m. to 6 p.m. Phone numbers for these offices will be published in the Move-In Bulletin to be distributed by Sept. 15. Can you provide a list of key customer service contacts? Here are some numbers you may find useful: To contact any of the official MINExpo vendors about services and/or pricing, CLICK HERE. For targeted move-in dates, shipping addresses, shipping labels, labor, furniture rental, electricity, booth cleaning, and other services or order forms: please visit the GES section in the on-line Exhibitor Manual. For GES customer service, email minexposervice@ges.com, or call 702-515-5970. For exhibitor registration, use the Exhibitor Registration page link, or email mine08@compusystems.com, or phone 708-486-0753. For booth diagram, exhibit design approval and assistance from MINExpo show management (island booths only) contact: minexpo@heiexpo.com. For booth payments and general questions, call MINExpo customer service at 866-718-6463 or 630-434-7779; or email minexpo@heiexpo.com. When can exhibitors register for the show and pick up their badges? Register by Sept. 5, 2008. Badges will be mailed to the authorized individual noted on the online registration form after Aug. 1, 2008. Web registrations received after Sept. 5, 2008 will be processed and held at on-site Exhibitor Registration. Badges for registrations received after Sept. 5, 2008 will be produced on-site at Exhibitor Registration beginning at 1 p.m. on Friday, Sept. 19, 2008. Badges will be produced on a “print-on-demand” basis. In other words, a badge will not be produced until the individual arrives at Exhibitor Registration on-site. Late registrants should bring their registration confirmation containing the barcode to the Exhibitor Registration desk. Are free passes available to attendees to visit the exhibits? MINExpo registration includes in one package price all three days of exhibits and two days of education sessions. “Guest” or complimentary passes are not available. The registration fee is $200. Registration can be done on the MINExpo web site. |
